COVID safety protocols are in place that protect our order fulfillment team that may slow down shipment time—we thank you for your understanding and patience.
Shipping and Handling Information
Shipping Delay notice: Orders placed between 1/3/21 and 1/11/21 will not be processed until 1/11/21 due to warehouse protocol checks.
Chantecaille.com offers FREE FedEx Home Delivery Shipping on Ground orders. Orders are processed within 1-3 business days, depending on product availability. FedEx 2nd Day Air delivery is also available and orders with this expedited shipping will also be processed within 1 business day*.
*Please note: orders ship only on business days, even if you have paid for express shipping and must be placed by Noon EST on the business day prior.
Signature on Arrival: For order values of $400+ may require signature on arrival of your package.
FedEx Home Delivery FedEx 2nd Day Air
*Rate cost varies depending on location. Rates do not apply for Shipments to Alaska and Hawaii.
Shipments to Alaska and Hawaii will only be sent through 2nd Day Shipping for $42 and $60 respectively.
We currently ship to the United States only. We are unable to ship to international destinations, American Samoa, Guam, Northern Mariana Islands, U.S. Virgin Islands, hotel addresses, and PO/APO/FPO addresses.
You may purchase up to five units of each item.
We are required by law to apply sales tax to orders (including shipping & handling) for the following states: AZ, AR, CA, CT, CO, FL, GA, HI, IL, IN, MA, MI, MO, NC, NJ, NV, NY, OH, OR, PA, SC, TX, VA, and WA.
Accuracy of Information
We attempt to be as accurate as possible when describing our products but we do not warrant that descriptions, colors, or any other content are accurate, complete, reliable, current, or error-free. Color swatches are for representation only. For exact colors, please visit the Chantecaille counter nearest you.
Chantecaille is not responsible for third party websites that link to or from the sites. Chantecaille disclaims all responsibility for the accuracy of any of the information provided on such linked sites and any goods or services provided or purchased from such site. Chantecaille and its affiliates shall not be held liable or responsible for the content of any sites that link to or from the sites.
WILD ABOUT NATURE
We believe in the healing powers of flowers and plants,
and build our formulas on pure ingredients and smart science.
We are proud to give back to charities that protect wild species and spaces.
CHANTECAILLE SKINCARE IS FREE OF:
No Phthalates, Sulphate Detergents, Mineral Oil, Petrolatum,
Palm Oil, Synthetic Colors, Synthetic Fragrances and GMOs.
We are Cruelty-free and Vegan Friendly.